Shipping Policy

Last Updated: June 2026

Thank you for shopping with Avoma. We are committed to delivering your order efficiently and keeping you informed throughout the shipping process.

Processing Time

All orders are processed within 1–3 business days after payment has been received and verified. Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, processing times may be extended. If there is a significant delay in processing your order, we will notify you via email.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any applicable shipping fees will be displayed before you complete your purchase.

Delivery Estimates

Estimated delivery times:

• United States: 5–10 business days
• Canada: 7–14 business days
• International: 7–21 business days

Please note that delivery times are estimates and may vary due to factors outside our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 48 hours to become available after shipment.

International Shipping

We ship to many countries worldwide. International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their local authorities.

These charges are not included in the purchase price or shipping fee and are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, Avoma is not responsible for lost packages or additional shipping costs required to resend the order.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

Avoma is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. Customers should contact the shipping carrier directly to file a claim when applicable.

Shipping Delays

Avoma is not responsible for shipping delays caused by:

• Weather conditions
• Customs inspections
• Carrier service interruptions
• Natural disasters
• Holidays
• Other circumstances beyond our reasonable control

Contact Us

If you have any questions about your shipment, please contact our support team:

Email: support@avoma.com

We appreciate your business and thank you for choosing Avoma.